These Terms & Conditions govern your use of the gcs11 platform and constitute a binding legal agreement between you and gcs11. Please read them carefully before registering or placing any bets.
A quick-reference summary of the most important rules. The full legal text follows below.
You must be at least 21 years of age and a resident of Indonesia to register and use gcs11. Underage gambling is strictly prohibited and accounts will be permanently closed if this rule is violated.
Each individual may hold exactly one gcs11 account. Duplicate accounts are prohibited and will result in the forfeiture of balances and permanent suspension of all associated accounts.
All deposits and withdrawals must be made using payment methods registered in your own name. Third-party payments are not accepted. Minimum deposit is Rp 50.000 for bank transfers and Rp 20.000 for e-wallets.
All bonuses are subject to wagering requirements detailed in the applicable promotion terms. Bonuses must be wagered the stated number of times before any withdrawal is permitted.
Collusion, use of automated betting systems (bots), arbitrage abuse, and any form of fraud are strictly prohibited. gcs11 reserves the right to void bets and close accounts where abuse is detected.
gcs11 provides deposit limits, loss limits, session timers, and self-exclusion tools. We encourage all players to use these tools proactively. Full details at our Responsible Gaming page.
In these Terms & Conditions, the following terms carry the meanings set out below unless the context clearly requires otherwise:
2.1 These Terms & Conditions, together with our Privacy Policy and any specific promotional terms communicated to you, form the entire legal agreement between you and gcs11.
2.2 By completing the registration process, depositing funds, or placing a bet on gcs11, you represent and warrant that you have read, understood, and agree to be bound by these Terms & Conditions as currently published and as amended from time to time in accordance with Clause 15.
2.3 gcs11 reserves the right to require you to re-confirm your acceptance of these Terms at any time, including following any material amendment. Continued use of the platform following notification of an amendment constitutes acceptance of the revised Terms.
2.4 These Terms are published in English. In the event of any translation or localised summary being provided for convenience, the English version shall govern and control in all cases.
3.1 To register and maintain an Account on gcs11, you must satisfy all of the following eligibility requirements at all times:
3.2 gcs11 reserves the right to request evidence of eligibility at any stage of the account lifecycle. Failure to provide satisfactory evidence within the requested timeframe will result in Account suspension and, where appropriate, return of the net deposit balance.
3.3 Players who have voluntarily self-excluded via the gcs11 responsible gaming tools or who have been excluded by gcs11 are not eligible to register a new account. Any attempt to circumvent a self-exclusion by registering a duplicate account constitutes a material breach of these Terms.
4.1 Each Player may hold a maximum of one (1) Account on gcs11. The registration of multiple accounts — whether using different email addresses, names, devices, IP addresses, or payment methods — is strictly prohibited and constitutes a material breach of these Terms.
4.2 During registration, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and phone number. You must update this information promptly if it changes.
4.3 You are solely responsible for maintaining the confidentiality of your Account login credentials. gcs11 will not be liable for any loss or damage arising from your failure to keep your credentials secure. You must notify gcs11 immediately at [email protected] if you suspect unauthorised access to your Account.
4.4 Accounts may not be transferred, sold, assigned, or otherwise disposed of to any third party. Any attempted transfer is void and constitutes a breach of these Terms.
5.1 gcs11 is required to verify the identity of all Players before processing withdrawals and may request verification at any earlier stage. The KYC process is a legal compliance obligation under internationally applicable anti-money-laundering (AML) standards.
5.2 Documents typically required for KYC verification include:
5.3 All documents submitted must be original (not photocopied), unedited, fully legible, and in your legal name. gcs11 reserves the right to request additional documentation where the initial submission is insufficient.
5.4 Standard KYC review is completed within one (1) to twenty-four (24) hours. Complex cases or high-volume periods may extend this timeframe. Withdrawal requests will be queued pending KYC completion.
5.5 Providing false, altered, or fraudulent documents during KYC constitutes a criminal offence in addition to being a breach of these Terms. gcs11 will immediately close the Account, forfeit any balance, and report the matter to the appropriate authorities.
gcs11 accepts deposits via the following methods available to Indonesian residents: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum deposit amounts are Rp 50.000 for bank transfers and Rp 20.000 for e-wallets. Maximum deposit limits vary by method and are displayed at the time of transaction.
All deposits must be made from a payment account held in your own legal name. gcs11 does not accept deposits from third parties. Deposits received from unverified or mismatched sources will be returned and the account may be suspended pending investigation.
Withdrawals are processed to the same payment method used for the most recent qualifying deposit, and only to an account registered in your own name. This anti-money-laundering control is non-negotiable and will be strictly enforced.
Withdrawal requests are subject to the following conditions:
All transactions on gcs11 for Indonesian residents are denominated in Indonesian Rupiah (IDR / Rp). Currency conversion fees may apply where a deposit is received in a currency other than IDR.
7.1 gcs11 offers various bonuses and promotional offers from time to time, including welcome bonuses, reload bonuses, cashback offers, free spins, and accumulator boosts. Each promotion is subject to its own specific terms, including eligibility criteria, minimum deposit requirements, wagering requirements, maximum bet limits, game restrictions, and expiry periods.
7.2 Specific promotional terms are communicated at the time the offer is made and are incorporated into these Terms by reference. In the event of any conflict between the specific promotional terms and these Terms, the specific promotional terms shall prevail for the relevant promotion.
7.3 General rules applicable to all gcs11 bonuses:
7.4 Bonuses are intended for recreational play only. Any Player found to be systematically exploiting bonuses through arbitrage, matched betting, or similar techniques designed to extract guaranteed value from promotional offers will have their bonus privileges permanently revoked and may have their Account suspended.
8.1 Bets placed on gcs11 are final once confirmed by the platform. You are solely responsible for verifying that all bet details — including selection, stake, odds format, and market — are correct before confirming a wager.
8.2 gcs11 reserves the right to void any bet where:
8.3 In the event of a dispute regarding bet settlement, the decision of gcs11's trading and integrity team is final and binding, subject only to the formal complaints process described in Clause 17.
8.4 Maximum payout limits apply per event and per bet type and are displayed in the relevant market interface. gcs11 will not be liable to pay winnings in excess of the applicable maximum payout limit, regardless of the nominal value of the bet.
8.5 Game-specific rules for live casino products (baccarat, roulette, blackjack, sic bo, dragon tiger) and togel lottery markets are governed by the individual game rules available within each game interface. These rules supplement and, where relevant, override the general betting rules in this clause.
The following conduct is strictly prohibited on gcs11:
10.1 gcs11 is committed to promoting responsible gaming. We provide the following tools to all Account holders, accessible via account settings at no cost:
10.2 Players under the age of 21 are strictly prohibited from using gcs11. We reserve the right to request age verification at any time and to immediately close any Account found to belong to a person under 21.
10.3 If you believe gambling is becoming a problem for you or someone you know, please contact our support team at [email protected] or visit our dedicated Responsible Gaming page for further guidance and external support resources.
10.4 The full Responsible Gaming policy, including eligibility for and procedures relating to self-exclusion, is set out on our Responsible Gaming page and is incorporated into these Terms by reference.
11.1 All content on the gcs11 platform — including but not limited to software, text, graphics, logos, icons, images, audio clips, data compilations, and the overall look and feel of the platform — is the exclusive property of gcs11 or its licensed content suppliers and is protected by applicable intellectual property laws.
11.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial recreational gaming purposes only. No other use is permitted without the prior written consent of gcs11.
11.3 You may not reproduce, copy, distribute, publish, display, transmit, or create derivative works from any content on gcs11 without express written authorisation. Any unauthorised use may result in Account termination and legal action.
12.1 gcs11 collects, stores, and processes your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
12.2 We use 256-bit SSL encryption to protect all data in transit between your device and our servers. We do not store complete card or bank account numbers on our systems.
12.3 We may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or financial intelligence units where required by applicable law. Such disclosures are made in good faith compliance with legal obligations and do not constitute a breach of our privacy commitments to you.
13.1 To the fullest extent permitted by applicable law, gcs11, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the platform.
13.2 gcs11's aggregate liability to any Player in connection with any single claim or series of related claims shall not exceed the total real-money deposit balance held in your Account at the time the claim arises.
13.3 gcs11 does not guarantee uninterrupted, error-free, or secure access to the platform. We shall not be liable for any loss arising from platform downtime, technical errors, data transmission failures, or unauthorised access to your Account resulting from your failure to maintain the security of your login credentials.
13.4 Gambling involves risk. You acknowledge that you may lose the funds you deposit and wager on gcs11. gcs11 is not responsible for any financial losses you incur as a result of your gambling activity on the platform.
14.1 gcs11 reserves the right to suspend or terminate any Account at any time and without prior notice where:
14.2 Upon termination for breach, any bonus balance and bonus-derived winnings will be forfeited. Real-money deposits net of settled losses will be returned to the Player via the original payment method within a reasonable timeframe, subject to any legally required withholding.
14.3 Players may request voluntary Account closure at any time by contacting support. Any pending withdrawal requests will be processed in the normal course prior to closure.
15.1 gcs11 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material amendments will be communicated to registered Players via the email address on file and/or via a prominent notice on the platform.
15.2 The amended Terms will become effective on the date specified in the notice (which shall be no less than 7 days from notification for material changes). Continued use of the platform after the effective date constitutes acceptance of the revised Terms.
15.3 It is your responsibility to review these Terms periodically. The "Effective Date" displayed at the top of this page indicates when the current version was last updated.
16.1 These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with internationally applicable gaming law principles and the terms of gcs11's international operating licence.
16.2 In the event of a dispute regarding a specific bet, game outcome, or account decision, Players must first submit a formal written complaint to gcs11 at [email protected]. gcs11 will acknowledge the complaint within 48 hours and provide a substantive response within 14 business days.
16.3 Where a complaint cannot be resolved to the satisfaction of either party through the internal process, both parties agree to seek resolution through good-faith mediation before pursuing any other remedy. The language of all dispute resolution proceedings shall be English.
16.4 Nothing in these Terms excludes or limits any statutory rights you may have as a consumer under applicable mandatory law that cannot be excluded or limited by contract.
If you have any questions regarding these Terms & Conditions, wish to submit a formal complaint, or need to contact gcs11 for any account-related matter, please use the following contact details:
For urgent account security issues, including suspected unauthorised access, please contact support immediately via the live chat function available on the platform.
For responsible gaming assistance, self-exclusion requests, or guidance on problem gambling resources, please visit our dedicated Responsible Gaming page.
Our FAQ covers the most common queries about account rules, deposits, withdrawals, and bonuses. You can also review our Privacy Policy or head back to the homepage.